Terms & Conditions
The conditions of sale set out below shall apply to all contracts for the supply of goods ("goods") made with SAS Supplier Group Pty Ltd (“Seller”) and the person purchasing the goods ("Buyer") and shall not be deemed or construed to be modified, rescinded or waived in whole or in part except by written amendment by the parties.
Acceptance of delivery of any goods will be deemed to be acceptance by the Buyer of these Terms and Conditions, notwithstanding anything that may be stated to the contrary in the Buyer's inquiries or on the Buyer's orders. Goods are non-refundable once delivered.
3.1. The Seller reserves the right to alter prices without notice. All prices are on a national level.
3.2. Prices, unless otherwise stated, do not include goods and services tax, other taxes, import duties or other levies or tariffs, freight or insurance charges which, if applicable, will be an extra charge.
4.1. No goods can be collected or despatched without prior arrangement. Payment of all accounts should be made within the payment period agreed.
4.2. In the event that payment is not received by the Seller within the payment period, default interest may be charged by the Seller, at a rate equivalent to 3 per cent above the Penalty Interest Rate. Such default interest may be charged by the Seller on the overdue moneys from the last day of the payment period until all moneys including default interest have been paid in full. All payments shall be applied first in payment of default interest (if any).
5.1. Dates given for delivery are stated in good faith but are not to be treated as a condition of the sale. No claim shall be made by the Buyer on account of late delivery however caused. Late delivery shall not constitute a breach of this contract by the Seller, and the Buyer shall not be entitled to cancel the contract because of late delivery.
5.2. Delivery by the Seller to a carrier shall be deemed to be delivery to the Buyer.
5.3. The Buyer must be available to receive goods and assist drivers with offloading. Additional handling or re-delivery fees may apply.
5.4. Any third party freight companies carrying goods on behalf of SAS or buyer from the SAS warehouse must be checked before signing for the goods if any damage has occurred. By accepting and/or signing for the goods the buyer has agreed the goods have arrived in a sellable condition. Any damage reported after accepting and/or signing for the goods will not be accepted by SAS. If the goods are not in sellable condition the buyer must reject the delivery and delivery will be returned to SAS.
6.1. Without prejudice to the liability of the Buyer to pay for goods supplied, such goods shall remain the property of the Seller as legal and equitable owner pending cleared payment in full of all moneys due under this contract or in respect of any other debt owed by the Buyer to the Seller. The Buyer acknowledges that the Buyer is in possession of such goods as bailee for the Seller pending payment in full.
6.2. Until payment in full, the Seller shall be entitled to retake possession of the goods. To allow the Seller to do that, the Buyer grants the Seller an irrevocable right to enter at any time any premises or place where the goods are held or thought to be held and to remove the goods. The Seller may then resell the goods and retain the proceeds of such sale. Any shortfall shall be a debt owed by the Buyer to the Seller.
7. SUITABILITY OF GOODS
7.1. Customers must ascertain suitability of material for their requirement. Suitability Information given by the Seller to the Buyer is for reference only and should not be relied upon without independent professional opinion.
8. WARRANTY AND CLAIMS
8.1. Receipt of purchase must be provided.
8.2. The Seller makes no warranty in relation to the Products or Services other than as contained in these Terms or as prescribed by a law which cannot be excluded or, in the case of Products, as provided by the Products’ respective manufacturers.
8.3. All claims of any nature must be accompanied by particulars of the claim and by invoice and delivery details.
8.4. Advice by the Buyer that he has been invoiced for goods not received must be given within thirty (30) days from the date of invoice.
8.5. In making a claim, the Buyer must hold, on the Seller’s instructions, the goods claimed to be defective be for a reasonable period. Goods claimed to be defective must not be returned except with the consent of the Seller.
8.6. If the Buyer fails to inspect the goods within 7 days after delivery, the Seller at its discretion can reject any claim arising as nul and void.
8.7. Where the Buyer is using the Seller's insurance cover and the Buyer's loss or damage falls within the terms of such cover, then the Seller will make good any such loss or damage upon receipt by the Seller of the Buyer's "Lost in Transit Claim Form".
8.8. No claim in respect of goods damaged in transit will be entertained if a carrier has been given a receipt signed without comment or objection by the Buyer or his agent.
8.9. In no circumstances whatever shall the Seller be liable for consequential losses whether suffered by the Buyer and/or any third party.
8.10. Our panel warranty extends to use of the panel within the guideline of the customers normal use of the product, ensuring all edges are properly sealed at the time of installation. Unauthorised use of the panel outside of what is deemed normal may void the warranty.
9. RETURNS POLICY
9.1. Receipt of purchase must be provided.
9.2. A handling fee of $30- or 15%, whichever is greater, will be charged for this service. Buyer has 7 days from invoice date to return goods. Goods must be in their original condition and original packaging. The Seller will not accept any goods without prior approval. After 7 days no return of goods will be accepted. Special orders and cutting jobs will not be exchanged or refunded.
SAS offers custom printing on Promotional Teardrop & Bali Flags, Bean Banners and Fabric walls. All are printed dye-sublimation and we use a printer in China for this service.
10.1. Flag printing will commence once artwork and full payment has been received from the Buyer. Artwork must be done according to Sellers template and lead time will be approx. 10-12 working days.
10.2. Printing has a 6 month warranty unless stated otherwise.
11.1. SAS advises that stock is not reserved upon quotation. Any delays in processing and/or payment may result in a shortfall and SAS will not be liable for this, a refund will be provided instead.
11.2. Although we endeavour to keep our warehouses fully stocked, stock levels will vary per state. Please check availability with customer service. In the event the stock is unavailable in the required state, interstate freight option can be provided at the Buyers cost.
12. APPLICABLE LAW
These Terms are governed by the law in force in the State of Victoria. Each party submits to the non-exclusive jurisdiction of the courts of Victoria.
ERRORS & OMISSIONS NOT HONOURED.
13. Please allow up to 24 hours for your online order to be processed.